Call Center Connections

Peter Lyle DeHaan

Call Center Connections
Format
Hardback
Publisher
Rock Rooster Books
Published
6 June 2024
Pages
238
ISBN
9798888090831

Call Center Connections

Peter Lyle DeHaan

This title is printed to order. This book may have been self-published. If so, we cannot guarantee the quality of the content. In the main most books will have gone through the editing process however some may not. We therefore suggest that you be aware of this before ordering this book. If in doubt check either the author or publisher’s details as we are unable to accept any returns unless they are faulty. Please contact us if you have any questions.

Running a call center is hard. But it can also be rewarding.

Tip the balance in your favor with Call Center Connections to discover the keys to produce successful customer service outcomes.

Experience a thriving center operation and become a leader in customer service with Call Center Connections.

Benefits:

Boost staff morale and appreciation Create a positive customer experience Improve leadership skills and strategies

What's inside:

Learn how to find the perfect call center manager Explore the benefits of using home-based agents Discover the impact of artificial intelligence on call centers

Written by call center veteran and publisher of Connections Magazine, Peter Lyle DeHaan, PhD, this book offers practical insights and tips from his extensive industry experience.

Discover:

How your management style may be hurting your call center An easy way to determine agent starting pay Ways to enhance the customer experience Five tips for agent customer service success How to optimize your call center for better outcomes

Don't miss out on the opportunity to improve your call center operations and exceed customer expectations.

Get your copy of Call Center Connections today.

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