Gift Cards

When you purchase a Readings digital gift card through our website you can have it sent directly to your recipient on a specified date or send it to yourself to be forwarded or printed at your convenience. All Readings digital gift cards can be redeemed on our website, or in one of our shops, and are valid for three years from their date of issue.

Please note, we are currently experiencing issues sending digital gift cards to Microsoft Outlook email addresses. We are working on a resolution, but in the meantime, if possible, please use a different email address to order your digital gift card.

Follow these steps to order a digital gift card:

1. Select Create a digital gift card, or on one of the revolving images
2. Select Individual or Multiple followed by Continue
   NB: if choosing Multiple please ensure the number of gift cards has been entered in the box below, Specify number of gift cards, before proceeding. When ordering multiple gift cards, all digital gift cards will have the same selected amount, design and message. Orders using the Multiple gift card function will be delivered to the email address supplied at checkout.
3. Select a Card design
4. Select a Colour from the choices below, followed by Continue
5. Choose gift card amount from the set options in the drop-down menu
6. Add Message if required (or leave this blank!)
7. Select Send to recipient or Send to me
8. Fill out the form as required
9. Select Add to cart and finalise the transaction
   NB: If an order has a combination of gift cards and books the gift cards will be emailed separately, and the books shipped according to website timelines.

Our digital gift cards are sent as HTML email. You or your recipient will need to allow images to be downloaded on your/their email to view the card design. Additionally, if you are purchasing multiple digital gift cards, each one will be sent to you as a separate email.

If your digital gift card has not arrived in your inbox within 15 minutes of purchase, please check your junk, spam or promotional folders. Likewise, if you opted to have your digital gift card sent straight to the recipient, but they have not received it within 15 minutes of your purchase or after 9am on the date selected, ensure they've checked their junk, spam and promotional folders. If the digital gift card email still can't be found, please contact our web order team via [email protected] or call 03 9341 7729 between 9am and 4pm.

Please note, we are currently experiencing issues sending digital gift cards to Microsoft Outlook email addresses.

If you ordered with a Microsoft Outlook email and haven't received your gift card via email, please check your spam folder. If you still can't locate your digital gift card, contact our web order team via [email protected] or call 03 9341 7729 and they will assist you as soon as possible during business hours. If you urgently need support over the weekend, you can contact one of our shops.

Our sincere apologies for the inconvenience.

When redeeming a Readings digital or physical gift card online, simply tick the Readings gift card box in the Payment Method field, enter the full card number (including RCA) and the four-digit PIN. Then click Apply. The amount available on the gift card will then be redeemed from the order. 

If there is an outstanding balance on this order, enter your credit or debit card details and it will be charged for the difference. If not, skip this step and your order will be placed.

Please note: you can’t use a gift card to purchase other gift cards.