The Bottom Line: Determining and Communicating the Value of the Special Library

Joseph R. Matthews

The Bottom Line: Determining and Communicating the Value of the Special Library
Format
Paperback
Publisher
ABC-CLIO
Country
United States
Published
30 November 2002
Pages
175
ISBN
9781591580041

The Bottom Line: Determining and Communicating the Value of the Special Library

Joseph R. Matthews

Facing budget and personnel cuts, special librarians increasingly need to justify the cost of library operations-often even the library’s existence. Expert Joseph Matthews illustrates how to evaluate library services and successfully communicate the library’s value to upper management.

Describing how value is added and how it can best be measured, Matthews explains different types of evaluations (models, implications, and methods) and a variety of measures (input, process, and output). He shows how a cost-benefit analysis and a library balanced scorecard, along with effective communication, can position the library as a value center rather than a cost center. A glossary, list of recommended reading, and an appendix (including a library benefits survey and a table of measures with respective definitions) make this the ultimate means of establishing the value of your library-an essential guide no special librarian should be without!

This item is not currently in-stock. It can be ordered online and is expected to ship in approx 2 weeks

Our stock data is updated periodically, and availability may change throughout the day for in-demand items. Please call the relevant shop for the most current stock information. Prices are subject to change without notice.

Sign in or become a Readings Member to add this title to a wishlist.