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    Cover image for The Bottom Line: Determining and Communicating the Value of the Special Library
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    The Bottom Line: Determining and Communicating the Value of the Special Library

    Joseph R. Matthews

    Facing budget and personnel cuts, special librarians increasingly need to justify the cost of library operations-often even the library’s existence.

    $208.99

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    Cover image for Measuring for Results: The Dimensions of Public Library Effectiveness
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    Measuring for Results: The Dimensions of Public Library Effectiveness

    Joseph R. Matthews

    Librarians have historically relied on the perceived value or goodness of the public library as a means to garner financial support.

    $196.99

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    Cover image for Strategic Planning and Management for Library Managers
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    Strategic Planning and Management for Library Managers

    Joseph R. Matthews

    Libraries enter into strategic planning by a variety of routes, from dynamic technology and rising costs to budget cuts and pressure for change.

    $163.99

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    Cover image for Scorecards for Results: A Guide for Developing a Library Balanced Scorecard
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    Scorecards for Results: A Guide for Developing a Library Balanced Scorecard

    Joseph R. Matthews

    A balanced Scorecard is a performance measurement tool popularized by Robert Kaplan and David Norton in a 1993 Harvard Business Review article and subsequently refined by them and others. This…

    $196.99

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    Cover image for The Customer-Focused Library: Re-Inventing the Public Library From the Outside-In
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    The Customer-Focused Library: Re-Inventing the Public Library From the Outside-In

    Joseph R. Matthews

    A top library consultant offers specific recommendations for helping libraries adapt to their changing role in the community. What is the future of the public library?

    $216.99

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    Cover image for Research-Based Planning for Public Libraries: Increasing Relevance in the Digital Age
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    Research-Based Planning for Public Libraries: Increasing Relevance in the Digital Age

    Joseph R. Matthews

    This book will help public library administrators, managers, and board members to better plan, strategize, and understand their communities, enabling public libraries to become dynamic, proactive institutions.

    $216.99

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    Cover image for Adding Value to Libraries, Archives, and Museums: Harnessing the Force That Drives Your Organization's Future
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    Adding Value to Libraries, Archives, and Museums: Harnessing the Force That Drives Your Organization’s Future

    Joseph R. Matthews

    This book explains the concept of adding value and shows staff at libraries and other organizations why they need to take steps now to ensure they are adding new value…

    $295.99

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    Cover image for Library Assessment in Higher Education, 2nd Edition
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    Library Assessment in Higher Education, 2nd Edition

    Joseph R. Matthews

    Written specifically to address the library’s role in education, this book provides guidance on performing assessment at academic institutions that will serve to improve teaching effectiveness and prove your library’s…

    $236.99

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    Cover image for Listening to the Customer
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    Listening to the Customer

    Peter Hernon,Joseph R. Matthews

    A thorough explanation of how a voice-of-the-customer program for libraries can give customers the opportunity to make their opinions known, enabling libraries to develop services that meet or exceed their…

    $236.99

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    Cover image for Library Information Systems, 2nd Edition
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    Library Information Systems, 2nd Edition

    Joseph R. Matthews,Carson Block

    Written by a renowned expert on library information systems, this is an essential management guide for administrators, librarians, and other staff who are responsible for implementing and maintaining information technology…

    $109.99

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    Cover image for The Evaluation and Measurement of Library Services, 2nd Edition
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    The Evaluation and Measurement of Library Services, 2nd Edition

    Joseph R. Matthews

    Presenting methodology concerns, this book discusses issues associated with the evaluation of library services. It considers the implications of promoting library assessment by the community a library serves.

    $275.99

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    Cover image for Library Information Systems: From Library Automation to Distributed Information Access Solutions
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    Library Information Systems: From Library Automation to Distributed Information Access Solutions

    Thomas R. Kochtanek,Joseph R. Matthews

    This book will be well placed on the shelves of the many libraries faced with the complexities that information technology developments bring to the library.

    $67.99

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    Cover image for Getting Started with Evaluation
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    Getting Started with Evaluation

    Peter Hernon,Robert E. Dugan,Joseph R. Matthews

    Everyone agrees that evaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concepts such as strategic planning, evidence-based decision…

    $190.99

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    Cover image for Managing with Data: Using ACRLMetrics and PLAmetrics
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    Managing with Data: Using ACRLMetrics and PLAmetrics

    Peter Hernon,Robert E. Dugan,Joseph R. Matthews

    For library managers and administrators, the key to the data’s usefulness is knowing how to extract and apply the most relevant information to managing a library and improving accountability. A…

    $248.99

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    Cover image for The Personal Librarian: Enhancing the Student Experience
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    The Personal Librarian: Enhancing the Student Experience

    Peter Hernon,Robert E Dugan,Joseph R Matthews

    Both the Association of College and Research Libraries (ACRL) and the Public Library Association (PLA) provide important data services. For library managers and administrators, the key to the data’s usefulness…

    $248.99

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    Cover image for Goethe Yearbook 31
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    Goethe Yearbook 31

    Features a special forum on imperialism and race as well as articles and book reviews concerning Goethe and other writers of his age.

    $337.99

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    The Wonders Of Creation And Other Poems, With An Intr. By R. Gordon

    Matthew Josephs

    This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. This work was reproduced from the…

    $65.99

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    Cover image for Joseph: Understanding God's Purpose
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    Joseph: Understanding God’s Purpose

    Derek R Brown,Miles Custis,Douglas Mangum,Matthew M Whitehead

    Joseph was favored by his father. But his life took a tragic turn when his brothers sold him in to slavery. Joseph: Understanding God’s Purpose will help you gain insights…

    $45.99

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    Cover image for Immanence
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    Immanence

    Spring Strahm,Matthew Joseph Harrington,M R Glass

    The gods and demons of ages past didn’t simply give up and walk away when people stopped believing in them … They’re still here, still real. In our workplaces. In…

    $49.99

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    Cover image for Jews in American Politics: Introduction by Senator Joseph I. Lieberman
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    Jews in American Politics: Introduction by Senator Joseph I. Lieberman

    Sandy L. Maisal

    This volume forms a picture of the past, present and future of Jewish participation in American politics. It contains chapters by journalists, scholars and practitioners with insights into serious questions…

    $97.99

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    Cover image for 100 Days in Vietnam: A Memoir of Love, War, and Survival
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    100 Days in Vietnam: A Memoir of Love, War, and Survival

    Lt Col Joseph F Tallon,Matthew A Tallon

    As American troops continue their steady exodus on the last day of their ground war in Vietnam, Lieutenant Joe Tallon is shot down by an enemy missile. Forced to eject…

    $47.99

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    Cover image for 100 Days in Vietnam: A Memoir of Love, War, and Survival
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    100 Days in Vietnam: A Memoir of Love, War, and Survival

    Lt Col Joseph F Tallon,Matthew A Tallon

    As American troops continue their steady exodus on the last day of their ground war in Vietnam, Lieutenant Joe Tallon is shot down by an enemy missile. Forced to eject…

    $31.99

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    Cover image for Climate Consciousness and Environmental Activism in Composition: Writing to Save the World
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    Climate Consciousness and Environmental Activism in Composition: Writing to Save the World

    This volume addresses the pressing need to continue the work of bringing sustainability into the college classroom. It provides accounts from a variety of instructors experiences with and best practices…

    $437.99

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    Cover image for Climate Consciousness and Environmental Activism in Composition: Writing to Save the World
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    Climate Consciousness and Environmental Activism in Composition: Writing to Save the World

    This volume addresses the pressing need to continue the work of bringing sustainability into the college classroom. It provides accounts from a variety of instructors experiences with and best practices…

    $165.99

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    Cover image for Guns 360: Differing Perspectives and Common-Sense Approaches to Firearms in America
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    Guns 360: Differing Perspectives and Common-Sense Approaches to Firearms in America

    Guns 360 takes a comprehensive, interdisciplinary, and common-sense approach to some of the most difficult issues facing not only the criminal justice system but also society as a whole: firearm…

    $603.99

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    Cover image for Jews in American Politics: Essays
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    Jews in American Politics: Essays

    This work brings together a complete picture of the past, present, and future of Jewish political participation. Topics range from Jewish leadership and identity, to Jews in Congress, on the…

    $595.99

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    Cover image for Jews in American Politics: Essays
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    Jews in American Politics: Essays

    This work brings together a complete picture of the past, present, and future of Jewish political participation. Topics range from Jewish leadership and identity, to Jews in Congress, on the…

    $244.99

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    Cover image for Personal Financial Planning for Executives and Entrepreneurs: The Path to Financial Peace of Mind
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    Personal Financial Planning for Executives and Entrepreneurs: The Path to Financial Peace of Mind

    Michael J. Nathanson,Jeffrey T. Craig,Jennifer A. Geoghegan,Nadine Gordon Lee,Michael A. Haber

    Effective financial planning for executives and entrepreneurs is complex, dense, and impossible to reduce to a single, easy-to-understand formula. Designed to emphasize the importance of effective, targeted financial planning, this…

    $110.99

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