ALS I Course 10: Trust-Integrity Leadership Attribute-True leadership trust produces an assured trustee's confidence and readiness to follow based on the credibility, competence, and shared relational connections of the trusted.

A study examined more than 75 key components of employee satisfaction in top leadership and found that trust and confidence were the single most reliable predictor of employee satisfaction in an organization. This course will examine the results of the above study with respect to servant leadership, and how a leader-servant increases the satisfaction of the followers in an organization. When the organization is going through some challenges, how can a leader be credible in helping the followers understand the company's mission and strategy? How can he share information on how the company, institution, or department is doing and how the followers or employees will be affected? Suppose the organization's strategy is not aligned with its inner value or character, how does the leader build trust in followers or earn trust from them? Organizational leadership trust has been defined as "an employee's willingness to take a risk for a leader with the expectation that, in exchange, the leader will behave in some desired way." The course will examine how the element of reliance and confidence in the actions of the trusted organization is characterized by a combination of Competence (Can they do the job?), Benevolence (Do they care about me?), and Integrity (Are they honest?).