Creating a Respectful Workplace for Nurses

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Negative workplace behaviour among nurses is an internationally recognised

problem, and there are various forms of mistreatments and uncaring attitudes experienced

by nurses. Generally, the negative workplace behaviours experienced by nurses can be

classified into three categories: work-related bullying (e.g., unmanageable workloads or

withholding information); person-related bullying (e.g., being humiliated or ignored); and

physically intimidating bullying (e.g., being shouted at or threatened with violence). Exposure

to these behaviours has been shown to be not only detrimental to individuals but can also

have implications for the organisation, the profession and even the safety and quality of care

that patients receive.