John spends every day in a haze; broken only by the times he must watch people die in order to close their claim. The office stirs one day when a young girl named Kaylee comes in, looking disheveled and angry, wanting a packet to start her Assist claim. John is jeered out of his haze and has to come to terms that he might have to watch this fresh 18-year-old die. He starts finding ways to delay her claim while also taking a look at himself. Kaylee gives him a wakeup call and he seems to finally see his crumbling house, his failed marriage, and his stagnation in life. During this introspection, he is trying to motivate Kaylee to her to change her mind about the world as well.