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Few variables have greater influence over employee productivity and retention than the relationship between employees and their immediate manager. However, until now, what employees most want from managers has not been the subject of rigorous scientific analysis. The Employee-Centric Manager, by world-renowned organizational psychologist, author, and consultant Dr. Jack Wiley, reveals what employees most want from their manager and how that influences employee engagement, interpersonal team chemistry, and team performance. Based on a survey of 80,000 employees representing 27 countries, all major job titles, and three generations across all major industries, The Employee-Centric Manager reveals the five behaviors, two values, and one skill that any manager at any level within an organization can leverage to improve managerial effectiveness and ultimately create great career experiences. A groundbreaking analysis with enormous practical implications, The Employee-Centric Manager is a handbook that offers easy-to-follow guidance that managers can put into action immediately to improve employee engagement, retention, and productivity. Unlike the anecdotal advice offered in most management self-help books, the eight attributes identified have been validated to account for 67% of managerial effectiveness ratings. Written in a concise and compelling style, filled with practical tips and examples, The Employee-Centric Manager is a must-read for anyone responsible for managing people in any industry worldwide.
