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The power of digital conversations
Paperback

The power of digital conversations

$95.99
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This title is printed to order. This book may have been self-published. If so, we cannot guarantee the quality of the content. In the main most books will have gone through the editing process however some may not. We therefore suggest that you be aware of this before ordering this book. If in doubt check either the author or publisher’s details as we are unable to accept any returns unless they are faulty. Please contact us if you have any questions.

This is a journey into Digital Customer Service and Customer Culture because both are key pillars to deliver great business results. The book is aimed at all smart managers who believe that every single conversation makes the difference to build a fruitful, long lasting business by: - Promoting and leveraging customer culture across all departments of their organization. - Empowering and up-skilling your front line team when dealing with the end customer over digital channels (i.e. messaging, social media, live chat, video chat, online reviews). I wrote it drawing from my first-hand experience working with companies of various industries, sizes and markets and putting into it all the passion that I have for my work. That's why you will love 'the power of digital conversations'.

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MORE INFO
Format
Paperback
Publisher
Youcanprint
Date
15 November 2023
Pages
196
ISBN
9791222703916

This title is printed to order. This book may have been self-published. If so, we cannot guarantee the quality of the content. In the main most books will have gone through the editing process however some may not. We therefore suggest that you be aware of this before ordering this book. If in doubt check either the author or publisher’s details as we are unable to accept any returns unless they are faulty. Please contact us if you have any questions.

This is a journey into Digital Customer Service and Customer Culture because both are key pillars to deliver great business results. The book is aimed at all smart managers who believe that every single conversation makes the difference to build a fruitful, long lasting business by: - Promoting and leveraging customer culture across all departments of their organization. - Empowering and up-skilling your front line team when dealing with the end customer over digital channels (i.e. messaging, social media, live chat, video chat, online reviews). I wrote it drawing from my first-hand experience working with companies of various industries, sizes and markets and putting into it all the passion that I have for my work. That's why you will love 'the power of digital conversations'.

Read More
Format
Paperback
Publisher
Youcanprint
Date
15 November 2023
Pages
196
ISBN
9791222703916