e-Government: The Science of the Possible

There is currently great interest in e-government and its implementation. Many governments across the world are placing great emphasis on delivering speedy and reliable services tocitizens and businesses through the use of information technology and communication technology.

In India, particularly in states like Andhra Pradesh and Karnataka, many e-government projects have been successfully implemented, which have provides great benefit to ordinary citizens.The author, with years of practical experience in e-government implementation, provides a thorough analysis of e-government and its benefits, the role of people, process and technology in e-government, public-private partnership models, e-government standards, and issues relating to security, the digital divide, and cyber law.

It includes nine case studies in the G2B, G2C and G2G segments. Theoretical aspects are illustrated with the help of diagrams, screenshots, tables and exhibits. These features, together with the clear exposition of the principles and practice of e-government, make this book a valuable guide for all practitioners of e-government in the public sector and in the IT industry.