Integrating information systems (IS) into industrial operations is crucial for improving efficiency, accuracy, and decision-making within organizations. This case study investigates the opportunities for developing an information system at the Yemen Petroleum Company (YPC), with a particular focus on its Aden branch. Highlighting the importance of information technology in economic and social development, the study examines the potential long-term benefits of IS in alignment with financial support phases within a company.Drawing from an extensive literature review, the study explores YPC's origin, establishment, and strategic goals, while emphasizing the vital role of IS in modern organizational environments. Key functions of IS, such as data collection, analysis, storage, and transfer, are analyzed using theoretical frameworks from renowned researchers like Langefors and Symons. Additionally, the study explores the application of Six Sigma methodologies-particularly the DMAIC (Define, Measure, Analyze, Improve, Control) process-to enhance IS quality and performance at YPC.Data were collected through a questionnaire designed according to Six Sigma standards, targeting staff in YPC's IT department. The results provide insights into the demographics, educational backgrounds, job positions, and experience levels of the participants. Furthermore, the study identifies common IS challenges within YPC, including security weaknesses, integration issues, and difficulties in adapting to external changes.Performance measurements of the current IS systems were also evaluated, with responses varying on aspects such as system stability, data security, and the quality of technical support. The findings suggest a significant need for improvements in these areas. The study concludes with recommendations for enhancing IS performance, proposing mechanisms for continuous monitoring and improvement to ensure the long-term stability and efficiency of IS at YPC.Overall, this research underscores the critical need for developing robust IS frameworks at YPC, illustrating the profound impact of strategic IS implementation on organizational success and resilience in a rapidly evolving technological landscape.
