SOKO - Umgangsformen: Soziale Kompetenz in Alltag und Beruf

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Moderne Umgangsformen sind gefragt! Diese wichtige soziale Kompetenz ist der Schlussel fur den zwischenmenschlichen Kontakt. In Beruf und Alltag gibt dieses einfach zu lesende Buch die entscheidenden Tipps. Vom Kundenkontakt bis Restaurantbesuch, vom Briefschreiben bis Handgeben.