Mitarbeiterorientierung in Ganzheitlichen Qualitatsmanagementansatzen: Eine Kausalanalytische Untersuchung

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Philipp A. Konecny stellt diverse Modelle vor, mit deren Hilfe die Bestandteile und Wirkungsmechanismen eines integrativen Qualitatsmanagements erklart werden. Der Autor zeigt geeignete Organisationsstrukturen und Verbesserungsansatze, die anhand empirischer Analysen bestatigt werden.