Prozesswissen als Erfolgsfaktor: Effiziente Kombination von Prozessmanagement und Wissensmanagement

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Der Sammelband prasentiert Beitrage zu den Themen: Stiftung messbaren Nutzens im Geschaftsprozess durch Wissensmanagement; Barrieren gegen Wissensmanagement und adaquate Gegenmassnahmen; Wissenstransfer und wissensgeleitete Prozessverbesserung; Fuhrungsaufgabe Wissenslogistik.