Einsatz der Informationsverarbeitung bei Business Process Reengineering: Elemente eines Vorgehensmodells fur Dienstleistungsunternehmen

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Das Buch zeigt systematisch die Abhangigkeiten zwischen Business Process Reengineering-Projekten und der betrieblichen Informationsverarbeitung auf und gibt wichtige Hinweise, wie in derartigen Projekten verfahren werden sollte.