Outstanding Outsourcing

Master’s Thesis from the year 2014 in the subject Business economics - Business Management, Corporate Governance, grade: 10, course: Masters in Business Administration, language: English, abstract: The primary objective of the book is to study the trends and strategies of high performance business process outsourcing. Calculations related to cost savings potential from business process outsourcing are also presented. The author has developed hypothesis focusing on the financial attributes of outsourcing. Through systematic research, the author has concluded on main trends and strategies of successful business process outsourcing, the cost savings potential and the use of BPO as a tool for value creation and sustainable business development.