Qualitatslernen: Ein Leitfaden fur die Arbeitssystemgestaltung
Dieter Specht,Konrad Berger,Karl Scheithauer
Qualitatslernen: Ein Leitfaden fur die Arbeitssystemgestaltung
Dieter Specht,Konrad Berger,Karl Scheithauer
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Diese Handlungsanleitung bietet Problemloesungen fur den Erhalt von Erfahrungswissen bei personellen Veranderungen, fur die Vermeidung von Fehlleistungsaufwand an der Schnittstelle Mensch-Maschine und fur die Gestaltung von Kunden-Lieferanten-Beziehungen. Formulare, Arbeitsblatter und Arbeitsanweisungen sowie eine Diskette mit weiteren Druckvorlagen unterstutzen das Arbeiten.
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