Angewandtes Qualitatsmanagement: Gesundheitseinrichtungen als lernende Organisationen
Angewandtes Qualitatsmanagement: Gesundheitseinrichtungen als lernende Organisationen
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Neue Managementkonzepte fur Gesundheits- und Sozialeinrichtungen sind noetig, um im wachsenden Wettbewerb uberlebensfahig zu bleiben. Die Autoren stellen die machbaren Schritte zu einem effizienten Qualitatsmanagement vor. Praktische Erfahrungen und konkrete Beispiele veranschaulichen den Aufbau wirksamer Qualitatsmanagementsysteme. Dabei wird die internationale Norm DIN EN ISO 9000 besonders berucksichtigt.
Concise text: Praxiserfahrungen und detaillierte Anleitungen zum Aufbau von umfassenden Qualitatsmanagement-Systemen im Gesundheitswesen.
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