Informationstechnologie in Banken: Optimierung von Geschaftsprozessen
Informationstechnologie in Banken: Optimierung von Geschaftsprozessen
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Moderne Informations- und Kommunikationstechnologien (IT) bieten neue Loesungsansatze zur Gestaltung von Vertriebswegen und internen Ablaufen. Das Buch untersucht die innerorganisatorische Prozessorientierung und deren Unterstutzung durch Workflow-Management-Systeme sowie organisationsuberschreitende Geschaftsprozesse unter Nutzung des Internets. Dabei werden auch bislang von der Literatur vernachlassigte Einsatzfelder berucksichtigt wie Wertpapierhandel im Internet-Banking oder Workflow-Management im Investment-Banking.
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