Change and Release Management

Roland Schmidt

Change and Release Management
Format
Paperback
Publisher
VDM Verlag Dr. Muller Aktiengesellschaft & Co. KG
Country
Germany
Published
8 December 2008
Pages
92
ISBN
9783639109511

Change and Release Management

Roland Schmidt

This title is printed to order. This book may have been self-published. If so, we cannot guarantee the quality of the content. In the main most books will have gone through the editing process however some may not. We therefore suggest that you be aware of this before ordering this book. If in doubt check either the author or publisher’s details as we are unable to accept any returns unless they are faulty. Please contact us if you have any questions.

This study investigates whether efficient Change and Release Management processes can be implemented in a high availability (i.e. Air Traffic Control) environment and to gain insight how the processes can be mapped onto the tool HP OpenView Service Desk A©. It shows that these processes can indeed be implemented, giving opportunities for increasing efficiency and effectiveness. A significant result is the recognition that Change Management should only be concerned with changes not requiring a design phase - else the request is to be forwarded to the project management process. A further result is that Change Management can easily be mapped onto the tool while Release Management - not explicitly targeted by the tool - is sufficiently supported by using a feature to group changes. Finally it can be concluded that the current tool version 5.1 supports a database with customizable rules and actions and personalized views but no work flows.or access to a workflow engine.

This item is not currently in-stock. It can be ordered online and is expected to ship in 7-14 days

Our stock data is updated periodically, and availability may change throughout the day for in-demand items. Please call the relevant shop for the most current stock information. Prices are subject to change without notice.

Sign in or become a Readings Member to add this title to a wishlist.