Prozessmanagement
Gunter Schmidt
Prozessmanagement
Gunter Schmidt
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Das Buch fuhrt in grundlegende Modelle und Methoden fur die Planung, Steuerung und Uberwachung von Unternehmensprozessen ein. Im Mittelpunkt der Diskussion steht die Analyse von Ablaufen mit dem Ziel der Optimierung. Innerhalb quantitativer Ansatze entwirft der Autor Modelle und stellt verschiedene Methoden zur Problemlosung vor. Er unterscheidet dabei die Entwurfs- und die Realisierungsebene von Prozessen und unterzieht sie einer genauen Betrachtung. Den Rahmen der Ausfuhrungen bilden die Aufgaben des dispositiven Prozessmanagements.
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