Enabling Systematic Business Change: Methods and Software Tools for Business Process Redesign

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This title provides help in selecting methods and software tools. Particular emphasis is placed on the link between methods and software tools. This is significant not only for users, but should become a critical success factor for method and tool developers in theory and practice. Numerous tables and figures augment the presentation and provide additional information. Each method and tool description contains a summary table of the most important features and evaluation results. Examples of documents and graphic presentation of the procedural model illustrate the method description. For each of the software tools evaluated, one or two screen shots provide an impression of the graphic model representation and the user interface.