Charting Employers' Human Capital Investments in Frontline Retail Workers

George Zuo, Gopal Trital, Sai Prathyush Katragadda, Jeffrey B Wenger

Charting Employers' Human Capital Investments in Frontline Retail Workers
Format
Paperback
Publisher
RAND Corporation
Country
United States
Published
5 July 2024
Pages
78
ISBN
9781977413208

Charting Employers’ Human Capital Investments in Frontline Retail Workers

George Zuo, Gopal Trital, Sai Prathyush Katragadda, Jeffrey B Wenger

A company's value has become increasingly tied to the capabilities of its workers rather than its physical assets. The authors of this report explore how large retail companies disclose investments in the human capital of their frontline workers in annual filings to the U.S. Securities and Exchange Commission. The authors then quantify the extent to which these disclosures ultimately translate to changes in company valuations.

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