Military Behavioral Health Staff Perspectives on Telehealth Following the Onset of the Covid-19 Pandemic

The COVID-19 pandemic prompted sweeping changes to behavioral health care delivery in the Military Health System (MHS), which turned to telehealth to minimize disruptions and ensure continuity of care for service members. Four to seven months into the pandemic, MHS behavioral health staff shared their experiences using telehealth and their perspectives on its utility, barriers to its wider integration, and concerns about its use in the future.