Why Did You Say That?

Hey, have you ever inquired about someone's job or a position like it, and your manager said, "I'm not leaving, you'll have to go elsewhere?" They assume you want their position. But no, you want one like it and want to be prepared to get it the next time one circles around. This book focuses on five things managers can say that make people feel unheard, unseen, and less valued. The sayings can lead you to question your abilities and worth. They can zap the productivity, creative and innovative juices which may keep you stagnant. The sayings can impact the company, or the organization's bottom line.

During stressful and disappointing times, conversations can be imperfect. By sharing some practical details, examples, and differences on managers and leaders, you'll learn how what they say can boost morale or derail confidence, and how what you say can move mountains, empower others, and bridge gaps in communication.