If you want better results, Janice Seto shares with nervous talkers 9 ways you can save your breath, stop wasting your time, and negotiate better deals. Janice Seto has worked on deals in various capacities: real estate, business, human resources, and union-labour environments. Her reputation is of a selfless negotiator, looking out for the best interest of the client. Along the way, she has won some and lost some - and learnt enough strategies to pass on to other negotiators. This quick read is for anyone wanting to make the best use of their time and to save their breath for serious deals.