The supervision of staff is an essential part of effective people management. The quality of supervision can be the difference between acceptable and unacceptable practice at one level and between good and excellent practice at another. Reflective Supervision offers an excellent grounding in the understanding and practice of reflective supervision. Topics include setting the context, promoting anti-discriminatory practice, preparing for supervision, making supervision work, developing reflective practice, recording, giving feedback, providing support, managing poor performance, mediating and trouble shooting.