Customer Relationships: Sales

Roger Cartwright

Customer Relationships: Sales
Format
Paperback
Publisher
John Wiley and Sons Ltd
Country
United Kingdom
Published
16 May 2003
Pages
118
ISBN
9781841124520

Customer Relationships: Sales

Roger Cartwright

The sales function is the front–line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well–versed in the basics of selling, from identifying new prospects and getting repeat business to closing the deal. This module gives essential insight into all the key sales drivers such as account management, handling complex sales, selling services, FMCG selling, customer relationships and self–development for sales people.

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