The novella tells the tale of a remarkable woman named Fanny Forester, who is often referred to as "Miss Santa Claus." Fanny is a warm and benevolent figure, known for her generosity and kindness. She has made it her mission to bring joy, comfort, and hope to those in need, particularly during the Christmas season.

The story is set in the late 19th century, a time when the Pullman Palace Car Company was a significant player in the railroad industry. Miss Santa Claus finds her way to the Pullman cars, where she encounters various characters, each with their own story and struggles.

With her unwavering spirit of compassion, she touches the lives of the people she meets, helping them find happiness and solace, even in the face of adversity. As Christmas approaches, Fanny Forester's presence on the Pullman cars transforms the atmosphere, bringing about a sense of community and goodwill among the passengers.

Her actions and the way she influences those around her ultimately highlight the true spirit of Christmas and the importance of selflessness and kindness. "Miss Santa Claus of the Pullman" is a heartwarming and sentimental story that embodies the values of charity, empathy, and the Christmas spirit.

Annie F. Johnston's narrative style and ability to capture the essence of human goodness make this novella a delightful read for those seeking a touching and uplifting holiday story.