Manual Magic

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Are your franchisees held back by an outdated or ineffective Operations Manual?

Manual Magic will help you transform your manual into an engaging, empowering and user-friendly asset that drives success and sets your franchisees apart from the competition. Penny Hopkinson's unique three-step approach creates a scalable, well-structured and accessible knowledge-sharing environment that enables franchise teams to participate, learn and grow.

Read this book and learn how to:

• Capture the essence of your business system for effective replication across your franchisee network

• Develop clear, efficient Standard Operating Procedures (SOPs) for all your core processes

• Streamline operations, reduce errors, enhance productivity and create a seamless brand experience for your customers

• Cultivate a learning-centric environment using cutting-edge tools and techniques