Cultivating Champions of CI

This title is printed to order. This book may have been self-published. If so, we cannot guarantee the quality of the content. In the main most books will have gone through the editing process however some may not. We therefore suggest that you be aware of this before ordering this book. If in doubt check either the author or publisher’s details as we are unable to accept any returns unless they are faulty. Please contact us if you have any questions.

Leaders must create a culture of continuous improvement (CI) in their organizations to survive and thrive. This book was inspired by W. Edwards Deming's insight, "It is not enough to do your best; you must know what to do, and then do your best." Through the journey of Sherry, a general manager navigating her team through a server-downtime crisis, readers are shown what to do in fostering a growth and improvement mindset among their teams. It stands as an interactive guide, and an essential toolbox promising to empower leaders to unlock their team's full potential and nurture a CI culture.

Combining motivational insights, leadership acumen and team dynamics, this book distinguishes itself with interactive questions at the end of each chapter. These are designed to prompt self-discovery and provide actionable strategies for immediate implementation and impact, drawn from the author's two decades of leading CI.

Enhanced by original Cox-Box cartoons, this narrative is not only engaging but packed with invaluable lessons.