How do you get past the awkwardness and discomfort you often feel when you approach tough subjects? How do you elevate the conversation, reach a consensus, and move your initiative forward?The answer to these and other questions are inside this grab-and-go field guide. Ambassador Wally Brewster’s four simple yet effective pillars will guide you in tackling awkward and uncomfortable conversations, be they business or personal. You’ll also find quick but heart-hitting questions to ask yourself so you, too, can master elevating the tough conversations in your life.