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As a military leader, Aisha Thomas found out how important leadership development was when her team members became demotivated because she lacked the skills necessary to keep them engaged. In a series of wake-up calls, she decided to make the changes necessary to develop high performing teams, improve customer service, and most importantly help her organization thrive. Now as a recipient of multiple leadership awards, she is a go-to within the leadership industry to develop future and current leaders and their teams. To decrease the number of team members departing your organization and companies, you not only have to sharpen your leadership skills, but you also have to create and usher in innovative ways for an improved culture and climate. A loss of personnel means a loss of revenue, it adds more stress to your remaining staff and can also diminish the client experience. By addressing five specific areas highlighted in this book, you can transform the workplace with improved communication, collaboration, reduced conflict and most importantly become a highly competitive brand, business, or company.
In this book, you will learn:
How to identify your unique leadership style and develop your strengths and blind spots.
How to apply emotional intelligence to influence your teams for improved performance.
Strategies to understand the generational workforce and different employee profiles for improved employee engagement.
How to improve communication and resolve conflict to maintain trust and accountability.
The secrets other high performing companies utilize to lead and influence internally.
