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Helps readers understand customers and turn them into allies.
Provides practical ways to engage staff
Teaches readers how to get in touch with their thought process to move beyond the easy answer or the status quo and into a new, more aligned way of doing business.
Leads readers to discover what they really want their outcome to be
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Helps readers understand customers and turn them into allies.
Provides practical ways to engage staff
Teaches readers how to get in touch with their thought process to move beyond the easy answer or the status quo and into a new, more aligned way of doing business.
Leads readers to discover what they really want their outcome to be