Spells out how bad the problem is and explains how it got to be so bad. Shows health care providers (those directly involved in practicing medicine, whether physicians, nurses or administrators) exactly what kind of leadership they need to exercise.

Shows leaders in fields that support healthcare delivery (policy makers, regulators medical academic institutions, and so on) with a clear picture of the kind of leadership they need to exercise.

Validates the importance of the role of health care practitioners and gives them the confidence and know-how to become the dynamic change agents in a health care system that cries out for their leadership.

Provides a clear framework for leadership that takes the mystery and confusion out of leadership and gives the key players in health care the roadmap to effective and transformational leadership.

Shows consumers of health care delivery (patients, employers, employees) what the system could and should look like-and shows them what to demand from healthcare delivery.

Provides revealing and relevant case studies with success stories-organizations where the leaders have met the challenges of health care delivery despite such a confusing and contentious climate.