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Business process management is a field in operations management which is involved in the discovery, analysis, modeling, measurement, improvement and automation of business processes through various methods. It also focuses on the improvement of corporate performance by the management of business processes. These processes can be structured and repeatable as well as unstructured and variable. The activities that are performed in business process management are grouped into categories such as design, execution, modeling, monitoring and optimization. Process designing deals with the identification of current processes as well as the designing of future processes. This textbook is a valuable compilation of topics, ranging from the basic to the most complex theories and principles in the field of business process management. While understanding the long-term perspectives of the topics, it makes an effort in highlighting their impact as a modern tool for the growth of the discipline. This textbook is an essential guide for both academicians and those who wish to pursue this discipline further.
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Business process management is a field in operations management which is involved in the discovery, analysis, modeling, measurement, improvement and automation of business processes through various methods. It also focuses on the improvement of corporate performance by the management of business processes. These processes can be structured and repeatable as well as unstructured and variable. The activities that are performed in business process management are grouped into categories such as design, execution, modeling, monitoring and optimization. Process designing deals with the identification of current processes as well as the designing of future processes. This textbook is a valuable compilation of topics, ranging from the basic to the most complex theories and principles in the field of business process management. While understanding the long-term perspectives of the topics, it makes an effort in highlighting their impact as a modern tool for the growth of the discipline. This textbook is an essential guide for both academicians and those who wish to pursue this discipline further.