Desire To Serve: Mindset for a service-centric organisation

Have you ever wondered what makes a service experience memorable? Yes, it is the Desire To Serve. Loaded with real-life experiences, observations, and numerous interviews with people from different parts of the world, the writer Vick T.R gives an insight of how to inspire a service professional to serve better.

He goes beyond good customer service and focuses on a change in mindset which is the essence of this book, Desire To Serve.

With compelling evidence, he describes how infecting can bring about a transformational change in the service industry.