Hospitality Services is the first step on the path to a career in the hospitality industry. This text introduces students to the five segments within the industry-foodservice, lodging, travel, tourism, and recreation. Day-to-day business operations are also covered to prepare learners for advanced courses and a career within the field.

Career planning chapters lead students through researching careers, succeeding in the workplace, and starting their own businesses. Customer service and industry-wide technology is discussed throughout the text. Hospitality Ethics and Going Green features address industry hot topics. Profiles spotlight successful hospitality professionals to inspire students and demonstrate career options.