Veteran emergency dispatcher Hillary O'Neal can handle any crisis, until she gets the call that destroys her confidence. Now she spends every shift dreading what could happen and doubting whether she’ll be able to handle another tragedy. Olivia Dennis joined the sheriff’s department for the action and to fulfill the family legacy. But she could lose both when she’s caught up in an internal investigation and assigned to a security desk at the communications center.

Hillary knows too well the danger the officers in the field face, and the last thing she wants is to get close to one. Besides, Olivia’s obviously just as broken as she is right now. So as they get closer, she hopes their burgeoning attraction is as temporary as Olivia’s desk duty.