Become a Readings Member to make your shopping experience even easier. Sign in or sign up for free!

Become a Readings Member. Sign in or sign up for free!

Hello Readings Member! Go to the member centre to view your orders, change your details, or view your lists, or sign out.

Hello Readings Member! Go to the member centre or sign out.

Culture Shock
Hardback

Culture Shock

$44.99
Sign in or become a Readings Member to add this title to your wishlist.

The COVID-19 pandemic caused an awakening that shocked the world - a structural change in how and where people work and live. One thing we now know for certain: Nothing is going back to normal.

How organisations adapt to this culture shock will determine whether they thrive or even survive and whether U.S. and global productivity will go up or down.

The immediate danger is that most employees will now operate more like independent contractors or gig workers than employees who are loyal and committed to your organisation. The risk grows as your workforce's mentality continues to shift from my life at work to my life at home. It may become nearly impossible to create a culture of committed team members and powerful relationships at work.

Leaders continue to wrestle with the issue of how to bring employees back to the office. But the far greater issue is deteriorating customer relationships, which is already happening. Simply put, your employees and your customers know each other. Many are best friends. How will you maintain your customers' commitment when you're struggling to create a culture of dedicated employees who build and strengthen relationships with those customers?

It's clear now that an unstoppable force has changed how we work and live. Culture Shock offers a solution that outlines a better world of work and life - one with far higher productivity, greater customer retention and better wellbeing. It's Gallup's solution to the biggest leadership issue of our time.

Read More
In Shop
  • Doncaster (Low stock)
Shipping & Delivery

$9.00 standard shipping within Australia
FREE standard shipping within Australia for orders over $100.00
Express & International shipping calculated at checkout

MORE INFO
Format
Hardback
Publisher
Gallup Press
Country
United States
Date
31 May 2023
Pages
336
ISBN
9781595622471

The COVID-19 pandemic caused an awakening that shocked the world - a structural change in how and where people work and live. One thing we now know for certain: Nothing is going back to normal.

How organisations adapt to this culture shock will determine whether they thrive or even survive and whether U.S. and global productivity will go up or down.

The immediate danger is that most employees will now operate more like independent contractors or gig workers than employees who are loyal and committed to your organisation. The risk grows as your workforce's mentality continues to shift from my life at work to my life at home. It may become nearly impossible to create a culture of committed team members and powerful relationships at work.

Leaders continue to wrestle with the issue of how to bring employees back to the office. But the far greater issue is deteriorating customer relationships, which is already happening. Simply put, your employees and your customers know each other. Many are best friends. How will you maintain your customers' commitment when you're struggling to create a culture of dedicated employees who build and strengthen relationships with those customers?

It's clear now that an unstoppable force has changed how we work and live. Culture Shock offers a solution that outlines a better world of work and life - one with far higher productivity, greater customer retention and better wellbeing. It's Gallup's solution to the biggest leadership issue of our time.

Read More
Format
Hardback
Publisher
Gallup Press
Country
United States
Date
31 May 2023
Pages
336
ISBN
9781595622471