A playbook for taking advantage of the next generation of information technology to pursue more nimble, flexible, and profitable competitive strategies such as outsourcing and offshoring. Timely: Offshoring and outsourcing are front page news. This book explains why companies must take advantage of these capabilities and provides a framework and technological insights for doing so. The Solution to the IT Black Hole: Offers a savvy alternative approach to so many companies’ failed IT efforts that will deliver immediate tactical and cost-savings benefits while bolstering the firm’s long-term competitiveness. Great Practical Complement to the Hagel/Seely Brown: while Your Next Business Strategy offers a big picture perspective on how offshoring and outsourcing will alter the future of companies and competition - this book can be used as a strategic and operational playbook that will guide executives in implementing these capabilities. New Material: Includes foreword by John Seely Brown