Measuring the Success of Organization Development: A Step-By-Step Guide for Measuring Impact and Calculating ROI
Patricia Pulliam Phillips,Lizette Zuniga,Jack J. Phillips
Measuring the Success of Organization Development: A Step-By-Step Guide for Measuring Impact and Calculating ROI
Patricia Pulliam Phillips,Lizette Zuniga,Jack J. Phillips
Measuring the Success of Organization Development: A Step-by-Step Guide for Measuring Impact and Calculating ROI examines the strategic role of organisational development (OD), explains the reasons for measuring OD efforts, and proposes a framework for measuring effectiveness. Ultimately, OD practitioners will be able to determine how particular OD interventions correlate with business results; determine areas for investments, modifications, and cessation; justify budget allocations; and be more accountable for how money is spent within their organisations. Part I of the book explains the concept of ROI and outlines the steps to ensure accurate measurement of the effects of OD programs. Part II consists of case studies that show evaluation in action, providing a conceptual framework and workable suggestions for developing, implementing, and maintaining programs for measuring success in OD programmes.
This item is not currently in-stock. It can be ordered online and is expected to ship in approx 4 weeks
Our stock data is updated periodically, and availability may change throughout the day for in-demand items. Please call the relevant shop for the most current stock information. Prices are subject to change without notice.
Sign in or become a Readings Member to add this title to a wishlist.