Measuring ROI in Learning & Development: Case Studies from Global Organizations
Patricia Pulliam Phillips,Jack J. Phillips
Measuring ROI in Learning & Development: Case Studies from Global Organizations
Patricia Pulliam Phillips,Jack J. Phillips
How do you accurately and effectively measure return on investment (ROI) in training and performance improvement? Measuring ROI in Learning and Development, a new volume with a focus on the international arena and including a selection of case studies, provides detailed information on how to create, develop, and sustain a comprehensive ROI evaluation system. A focus on accountability in measuring ROI in learning and performance improvement programs has produced a book filled with functional, pragmatic suggestions and examples that can be implemented in the real world.
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