You have to treat your employees like your customers. When you treat them right then they will treat your outside customers right.
–Herb Kelleher The newest book in the Quote/Unquote series explores the centrality of strong ties binding institutions to its stakeholders, especially customers and employees, people to each other, and the impact these relationships have on the welfare of us all. Divided into two parts, Relationships and Results, the quotations are drawn from the writings and speeches of business leaders and philosophers, artists and entertainers, academics, politicians and others from many different times and places. Handsomely bound in green leatherette with gold foil, The Power of Partnership is a great addition to a very popular series.