Frontline Teamwork: One Company’s Story of Success

This unique book presents key concepts in the form of a fictional novel. The book’s lively, engaging story combines a real-world progression from traditional management to teamwork and total quality-highlighting the typical challenges, rewards, and emotional impact on all employees. Frontline Teamwork is guaranteed to capture the interest of frontline workers and give them the skills they need to contribute to the success of their organizations. The story outlines clear strategies and explains: How to structure improvement project teams and self-directed work teams; the roles and responsibilities of supervisors and facilitators; production sequencing-a new and proven team-based shop floor scheduling system.