Process Assessment and ISO/IEC 15504: A Reference Book

This title is printed to order. This book may have been self-published. If so, we cannot guarantee the quality of the content. In the main most books will have gone through the editing process however some may not. We therefore suggest that you be aware of this before ordering this book. If in doubt check either the author or publisher’s details as we are unable to accept any returns unless they are faulty. Please contact us if you have any questions.

Second Edition presents updated version of the practical aspects of process assessment

Helps readers understand the power and benefits of a process approach and process assessment

Guides the reader through the various parts of the standard in an understandable and practical manner