HARD leads to SOFT or SOFT leads to HARD is a live case study on Industrial Relations involving important episodes involving Human Relations, Legal, Administrative, Social, Political and Economical aspects of Human Resources Management . Depending on the various situations, either of the approaches or a combination of both can be resorted to by the management & Union/Employees to achieve their respective goals. . Finally effectiveness of HR to act as spokesman between Top Management and employees 1) At the end of every chapter or relevant episode, the caption Lineage is explained with required amplification to provide practical insights by focusing on the consequences experienced. 2) Industrial Relations and Business interface is explained in the light of the need for planning & execution of various Industrial Relations Strategies 3) How the given Industrial Relations scenarios could be managed towards long-term peace leading to Employee Relations. All the 3 facets mentioned above shall surely provide application skills in managing industrial relations towards harmonious employee relations As such, this literary work on live Industrial Relations episodes with Business connect & People connect will be helpful in taking crucial decisions in managing industrial conflicts towards long term employee relations for both emerging /budding management & HR professionals apart from serving the reference book purpose for other stakeholders in the such as consultants & management professionals.