Democracy’s Hidden Heroes

This title is printed to order. This book may have been self-published. If so, we cannot guarantee the quality of the content. In the main most books will have gone through the editing process however some may not. We therefore suggest that you be aware of this before ordering this book. If in doubt check either the author or publisher’s details as we are unable to accept any returns unless they are faulty. Please contact us if you have any questions.

Democracy's Hidden Heroes tells the story of the local public managers and nonprofit directors who work where bureaucratic hierarchies and community networks meet and often collide. These "hidden heroes" struggle to align universal rules and compliance demands with the unique circumstances facing their organizations and communities.

David Campbell recounts compelling stories of the workarounds, sidesteps, informal agreements, and grantor-grantee negotiations that help policy initiatives succeed as intended. The settings include schools, human services departments, workforce development agencies, and community-based organizations. He explains why it is difficult, though necessary, to translate locally attuned implementation dynamics into accountability metrics for distant funders.

Drawing on 2,000 interviews, Democracy's Hidden Heroes is the culmination of decades spent talking to people who must reconcile bureaucratic and community cultures. Campbell's grounded approach and balanced perspective bring fresh insights to the analysis of policy implementation, public management, and results accountability, while offering both cautionary advice and a hopeful prognosis.