Strategic Risk and Crisis Management: A Handbook for Modelling and Managing Complex Risks

From natural disasters to cyber-attacks to major project failures, the modern risk environment is highly complex and crises can affect organizations at any time - and come from any direction. All senior risk and crisis managers face a similar challenge: maximizing their organization’s ability to prepare for a potential high-impact event. Strategic Risk and Crisis Management shows how implementing the right frameworks and capabilities means businesses will not only survive but respond and recover at a time of maximum chaos and confusion. It covers the integration of multiple stakeholders and the importance of information exchange and critical decision-making under pressure at strategic, tactical and operational levels. Strategic Risk and Crisis Management includes case studies with detailed analysis of organizational failures and the lessons learned, including COVID-19, the WannaCry attack, the Texas snowstorm, and the Gatwick Airport drone Incident. Blending rigorous research with practice, this book offers a range of realistic solutions for any operational environment. Authored by a recognized global authority on the strategic management of complex events, this will be an essential read for professionals working in risk, security and crisis management and emergency response. It will also be a core textbook for university students taking modules on risk, security, emergency and crisis management.