Deploying Cisco Unified Contact Center Express

Lou Ccie Michael Houtong

Deploying Cisco Unified Contact Center Express
Format
Paperback
Publisher
Lulu.com
Country
United States
Published
3 June 2015
Pages
312
ISBN
9781329184626

Deploying Cisco Unified Contact Center Express

Lou Ccie Michael Houtong

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Install, deploy, configure and troubleshoot Cisco Unified Contact Center Express. Inbound and outbound call distribution, Desktop Suite and Finesse, database and web chat, scripting and trace analyzing. Cisco and third-party tools such as CET, RTMT, LDAP Browser, and WinGrep. Written by Michael HouTong Luo, CCIE# 6183 (Routing/Switching and Collaboration), author of "Deploying Cisco Unified Presence".

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